What are your shipping policies?
MPa Concreting Supplies ships all items via Australia Post, Vicfast Couriers.
NO international shipping, a maximum weight of 6kg will be shipped, all items/orders exceeding 6kg must be picked up.
Credit Card orders will not be shipped to a P.O. Box under any circumstances.

Delivery Times?
Where possible we ship orders via express post to lower delivery times. Deliveries to major centres usually arrive within 1-3 business days. Delivery to minor centres within Australia usually arrive within 3-5 business days.  PLEASE NOTE:  Courier/Special delivery times may exceed 30 days.

Calculating Shipping Costs?
All orders up to 500g have a standard shipping charge of $9.50.  Orders from 500g to 3kg have a $15.00 shipping charge.  Orders from 3kg to 6kg have a $30.00 shipping charge.  A maximum weight of 6kg will be shipped, All orders/items exceeding 6kg must be picked up.  For large orders or items with special shipping requirements a written quote for shipping will be provided on request.  Shipping insurance is available please request a quote for insurance when placing your order.  If you wish to organise your own shipping I would suggest you start with one of these;

DHL	http://www.dhl.com.au/
TNT	http://www.tnt.com
Northline Freight	http://www.northlinefreight.com.au/
Quotes from multiple carriers	http://www.oneentry.com
Air Road Direct	http://www.airroaddirect.com.au/     (Australia Only)
Bus Freight	http://www.busfreight.com.au     (Australia Only)

Please note all cargo must be picked up from the factory outlet (see contact details), if cargo requires delivery to freight depot additional charges will apply.  All requests for quotes must be accompanied by Name, Address and Phone Number this is to avoid SPAM quote requests. If you genuinely wish to make a purchase you will have to provide this information for product delivery.  No quote will be issued unless this information is provided.

Do you ship to countries outside Australia?
Sorry NO ;-)

What is your policy on returns?
All items shipped are in perfect working condition and are carefully packed to minimise the chances of damage during transport.  Any damage that arrises during transport will not be covered by MPa Concreting Supplies, if you feel that this may be an issue please request shipping insurance.